Privacy Policy

1. Who We Are

Parity Tax Engine (“Parity,” “we,” “us,” or “our”) operates the website located at paritytax.com and the application at app.paritytax.com. We provide property tax protest analysis tools for McLennan County, Texas homeowners.

Questions about this policy may be directed to: privacy@paritytax.com

2. Information We Collect

We collect information in the following ways:

Information You Provide

• Property address and account number when you initiate an analysis
• Name and email address when you create an account or contact us
• Payment information processed through our third-party payment processor (Stripe). We do not store full card numbers.

Information Collected Automatically

• Browser type, operating system, and device information
• IP address and approximate geographic location
• Pages visited, time on site, and referring URLs
• Cookies and similar tracking technologies (see Section 6)

Public Records Data

• Property characteristic and appraisal data sourced from the McLennan Central Appraisal District (MCAD), which is publicly available under Texas law

3. How We Use Your Information

We use the information we collect to:

• Generate your property tax protest analysis and evidence packet
• Process payments and deliver purchased reports
• Communicate with you about your order, account, or support requests
• Improve our product and fix technical issues
• Send you relevant updates about protest deadlines or product changes (you may opt out at any time)
• Comply with applicable laws and legal obligations

We do not sell your personal information to third parties. We do not use your information for advertising targeting on third-party platforms without your consent.

4. How We Share Your Information

We share information only in the following circumstances:

• Service Providers: We use third-party vendors to operate our platform, including Stripe (payment processing), Vercel (hosting), and email delivery services. These vendors are contractually prohibited from using your data for any purpose other than providing services to us.
• Legal Requirements: We may disclose information if required by law, court order, or government authority.
• Business Transfers: If Parity Tax Engine is acquired or merges with another entity, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.

5. Data Retention

We retain your account and order information for as long as your account is active or as needed to provide services and comply with legal obligations. Property analysis data is retained for 12 months from the date of generation, after which it is deleted from our systems. You may request deletion of your data at any time by contacting privacy@paritytax.com.

6. Cookies and Tracking

We use cookies and similar technologies to operate the site, remember your preferences, and understand how visitors use our platform. You can control cookie settings through your browser or through the cookie consent banner displayed on your first visit.

Types of cookies we use:

• Essential cookies: Required for the site to function. Cannot be disabled.
• Analytics cookies: Help us understand traffic and usage patterns. You may opt out.
• Preference cookies: Remember your settings across sessions. You may opt out.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications at any time

To exercise any of these rights, contact us at privacy@paritytax.com. We will respond within 30 days.

8. Children's Privacy

Parity Tax Engine is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us and we will delete it promptly.

9. Security

We implement industry-standard security measures including HTTPS encryption, access controls, and regular security reviews. No system is completely secure, and we cannot guarantee the absolute security of your information. We will notify you promptly in the event of a data breach that affects your personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the effective date at the top of this page and, where appropriate, notify you by email. Your continued use of Parity Tax Engine after changes are posted constitutes your acceptance of the updated policy.

11. Contact

For privacy-related questions or requests, contact us at: privacy@paritytax.com